Your new role

You will eventually offer a complete product evaluation service including fault diagnosis, cause analysis and in-depth detailed reporting with the ability for proposed modifications. You'll meticulously test and audit furniture from inception to completion, and also carry out and build all the necessary Product Brief Sheets to a sign off and introduction to the wider business.

A day in the life of...

• Learn all QC responsibilities and aim to meet the required quality Sofology standards

• Evaluate reported issues and offer resolution / modification for Service Prevention

• Learn & undertake container audits making observations of the effects of packing, loading and transporting and offer advice on how to improve it

• Gather all relevant information from new model samples ensuring that all required information is highly detailed

• Actively pursue the resolution of all issues through quarterly product reviews and reporting processes and guarantee their quality at the end of the process

• Build, Review and sign off Product Brief Sheets for handover to Senior QC Technician 

• Support the line managers and action or undertake any reasonable request to meet the needs of the business.

Pay and Perks

• A great basic salary & company bonus
• Professional Qualifications Learning & Development
• Next generation programme 30% discount across the group & 15% for friends & family
• High street Discounts with 100’s of great brands
• Contributory Healthcare Pension 
• Your Lawyer
• Employee Assistance Programme for all colleagues & your household
• Enhanced Maternity & Paternity Pay

A little about Sofology

Founded over 30 years ago, we're true sofa specialists. So much more than just a piece of furniture, we know that a sofa is the one thing that truly turns our customer's houses into homes.There's a lot at stake when it comes to guiding our customers to make the right choice for them - that's why our customer journey is unique in the sofa market. That means no ‘ends next Sunday sales.

We think choosing a new role and choosing a new sofa have a lot in common. Your old one feels comfy, you're used to it, and you know exactly where you fit. But a new job - or a new sofa - holds so much potential. Pick the right one and you'll never look back. You want to feel comfortable, but with enough going on to keep you right on the edge of your seat. Our team is always growing, and we're constantly shuffling up on the sofa to make room for the newest member of the Sofology family.

Sofology