Business Change Manager
Your new role
At Sofology, sofas are SO our thing - but so are our people! In fact, people are our greatest asset and that’s why we are completely committed to our ED&I strategy, So For All. We are working passionately with all of our colleagues across the business to learn, understand and be completely enthralled into continuing to make Sofology an equal, diverse and inclusive place to work.
We encourage each and every one of our Sofologists to be who they are in a role they feel at home in and we actively prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic.
It’s important to us to make sure that we don’t just look for new talent to ‘fit in’ with our culture, but instead, we look for incredible talented colleagues to ‘add’ to our wonderful culture.
We are here to support you every step of the way, if you require assistance with your application due to a disability, you can call or email your Inclusive Recruitment Advisor to assist you on 01942 296484, or [email protected]
An excellent opportunity has arrived for a talented Business Change Manager to join our family and become part of something special. Sofology is an innovative, fast growing, retail business with a passion for technology driving the business forward on all platforms and media channels.
What you'll be doing
Identify and own the delivery of a strategic IT programme, managing one or more projects or work streams within the overall programme, or works on iterative improvements as part of a product life cycle.
Responsible for the delivery of its outcome, using an appropriate approach (e.g. iterative and incremental, sequential) suitable to the characteristics of the change.
Work with stakeholders to understand the strategic objectives and agree the project objectives and outputs or high-level benefits to be delivered by the project.
Determine a project’s level of complexity and agree with the ‘owner’ the options and appropriate approach for delivery.
Contribute to the development of business and financial investment case.
Manage and deliver the programme within the agreed time, cost and quality constraints to enable delivery of the agreed outputs and/or benefits.
Maintain effective relationships with stakeholders, address issues, and deliver effective communication strategies.
Put in place transition plans and ensure business ownership is established for the ongoing ownership of outputs and/or realisation of benefits.
Apply oversight and evaluate, monitor and manage risks, issues, assumptions, dependencies, interdependencies and changes, escalating those outside tolerance if appropriate.
To focus on working within the team to ensure flow is improved and lead-times reduced at every stage of the development process.
To lead, manage and develop the team members to ensure they deliver business value and reach their full potential.
Maintain suitable plans, manage the delivery of minimum requirements and/or critical success factors and effectively manage people (including third parties) and other resources.
End to end delivery of specific projects, change management, or programmes of work.
Coordination and management of project team members to deliver to plan and with the right quality.
Working with and management of third parties to deliver successfully.
Management of all aspects of delivery including risks, issues, scope, cost and timeline.
Engagement and management of key stakeholders and customers.
Regular progress reporting.
Experience of Programme, Project and Change Management.
Process driven with an eye for detail.
Experience of vendor and partner/consultancy management
Knowledge of how to develop, maintain and support complex systems.
Process mapping and redesign.
Experience working with project teams of QA Analysts and Developers.
Data extraction, report writing and training/support of end users.
- A great basic salary
33 Days holiday + Length of service
Your birthday off
Pawternity Leave, Grandparent Leave, Volunteering day Leave
Learning & Development, Next generation programme
30% discount across the group & 15% for friends & family
High street Discounts with 100’s of great brands
Employee Assistance Programme for all colleagues & your household
Enhanced Maternity & Paternity Pay
Discuss flexible working & part time opportunities
A little about sofology
We think choosing a new role and choosing a new sofa have a lot in common. Your old one feels comfy, you’re used to it, and you know exactly where you fit. But a new job - or a new sofa - holds so much potential. Pick the right one and you’ll never look back. You want to feel comfortable, but with enough going on to keep you right on the edge of your seat. Our team is always growing, and we’re constantly shuffling up on the sofa to make room for the newest member of the Sofology family.
Founded over 30 years ago, we’re true sofa specialists. So much more than just a piece of furniture, we know that a sofa is the one thing that truly turns our customer’s houses into homes.There’s a lot at stake when it comes to guiding our customers to make the right choice for them - that’s why our customer journey is unique in the sofa market. That means no ‘ends next Sunday sales.