Your new role

Working within the Sofology Trading Team you will support our ambitious content management system replatform. You will execute best in class online merchandising through excellent management of product, category , page and search on the Bloomreach CMS.. As well as supporting the Senior Online Trading Manager with BAU product and campaign management, you will be immersing yourself in analytics such as google, Content Square and insights to understand how the online activity is performing on an ongoing basis, and using insight to identify where revenue can be increased by improving product pages, search results, product list page and category page content. 

A day in the life of...

Our Online Trading Assistant, you’ll spend your time doing so much more than sitting! Here are just a few of the things you’ll be getting up to:

• You’ll treat our customers and Sofologists like they are family, offering pizazz with every experience.
• You'll leave no stone unturned on your quest to give your customers the rock star treatment, challenging the ‘we’ve always done it this way’ mindset at every opportunity.
• You’ll be working collaboratively with the Senior Online Trading Manager to execute the online trading plan that drives sales performance.
• You will immerse yourself in analytics such as google, Content Square and insights to ensure everything you do is driven by data.
• You’ll be identifying where revenue can be increased by improving product pages, search results, product list page and category page content.
• You will actively  know how product ranges are performing and be actively proposing online trading activities to the Online Trading team.
• You will be delivering best in class online merchandising for our customers by QA’ing banners, link and ,pages, ensuring issues are resolved with the customer journey. 
• You will be a key person in our trading team, maximizing cross-selling opportunities across all categories of the site. responsible for site search and results. failed searches and working with the team  on synonym reviews.
• Working with the Senior Online Trading Manage you will ensure the website is working as hard as possible with regular changes to the Trading pages to optimise sales. 
• You will be reviewing Weekly search, navigation and SEO  analytics, recommending optimisations and opportunities.

In an ideal world...

You don’t need to have extensive Retail experience to join us. All we ask for is a minimum of 2 years experience working in an online retail environment an understanding of ecommerce merchandising and SEO best practice and knowledge of CMS platforms such as Bloomreach. 

We know that none of our customers are the same and that goes for our Sofologists too - there truly is a seat for everyone at Sofology!

Pay and Perks

• Great basic salary with generous, uncapped team bonus
• Plenty of opportunities to learn & grow.
• 30% discount across the Group, plus 15% for your friends and family
• Access to discounts at 100’s of high street retailers.
• Mental, physical and financial support (EAP)
• Enhanced maternity & adoption pay
• Spend up to £1,500 at Currys / PC World and spread the cost through Sofology. 
• Additional days off, whether it’s your wedding, birthday or even the arrival of your new furry friend
• A contributory health scheme, flu vaccines, access to a Doctor and private health check
• Income protection, bereavement and life assurance - you can count on us to be there when it matters 
• Holiday buy back scheme (5 days)
• Okay, so the list just goes on, but here’s a few more…. Sharesave, volunteer days and a cycle to work scheme!

A little about Sofology

We’re a fun place to be and we know our people are priceless. We’re proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious. 

We’re all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work. 

Roll Out The Red Carpet - From browsing to buying and beyond, we always ensure a Very Important Customer experience - no ifs, no buts.

A Seat for Everyone - Be yourself and feel at home. We know that different backgrounds and experiences make us stronger. 

Bold By Design - We're a courageous brand with ambition and drive. We’ll never settle for second best and always strive for more. 

So, if you want to join us on the sofa, save your seat by applying now!

DFS Group is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.

Sofology