Your new role

At Sofa Clearance Outlet our values underpin everything we do so we expect you to be living and breathing our values every day. Working as a team is super important to us so working together will help you succeed. You will lead our retail teams ensuring we offer an unrivalled sofa experience to our customers by rolling out the red carpet and delivering a truly special experience for our very important customers. Your Manager will keep you up to date with your performance. But at Sofa Clearance we keep it simple,  you will know you are doing a good job by delivering against the measures detailed within your Store Dashboard as well as weekly catch-ups with your Leadership Team.

A day in the life of...

A Sales Consultant, you’ll spend your time doing so much more than sitting! Here are just a few of the things you’ll be getting up to:

• Driving high performance within your store and delivering against all goals and metrics.

• Treating our customers and colleagues like they are family, offering an exceptional experience with every interaction you have.

• You'll leave no stone unturned on your quest to drive excellence in everything that we do.

• Driving Operational excellence ensuring a seamless end-to-end Customer Journey resulting in 5* reviews.

• Lead the way in engaging customer with in store & online social media content. 

• Ensure exceptional standards in everything we do - your showroom and website is your home.

• Strive to always demonstrate exceptional customer service, no matter the circumstances

• You need to be easy going, and just generally great to work with. Everyone has a voice so communicate in the right way.

• Not afraid to be assertive and challenge when you feel it’s warranted, just do it in the right way

• Developing using a coaching culture within your team

• Being a champion for our inclusion agenda - we’re an inclusive business and that's who we are.

• Leading a team of engaged colleagues through a strong engagement strategy.

• Having a no limits approach to enhancing the customer experience and never settling for second best both instore and online.

• Ensuring delivery of our store based goals and indicators and never missing an opportunity to make things better

• Don’t be afraid to think bold - we’re ambitious and want to stand out from the crowd for all of the right reasons.

In an ideal world...

You don’t need to have extensive sales experience to join us. All we ask for is a true passion for driving high performance within your store and delivering against all goals and metrics; a real down to earth team player with a 'thinking outside the box' mindset and a genuine interest in giving your customer that unrivalled experience! 

Pay and Perks

• A great basic salary & a very generous team bonus
• Professional Qualifications Learning & Development
• LEAD programme
• 30% discount across the group & 15% for friends & family
• High street Discounts with 100’s of great brands
• Contributory Healthcare
• Pension 
• Employee Assistance Programme for all colleagues & your household
• Enhanced Maternity & Paternity Pay
• Discuss flexible working & part time opportunities
• Company Apple Ipad

Sofology