Your new role

The role will provide a high quality commercial People service to a specific client group (Heads of Retail) & a mentor for all Retail & Operations People Business Partners across the business. A client facing role, which is directly responsible for the delivery of the People Value Proposition for Sofology. 

They will lead the field People Business Partners, guiding and coaching them to achieve results within their client groups.
They will build robust relationships across the business and is key to optimising the impact and success of our senior teams within their assigned client group, through coaching, advising and challenging our teams to deliver both the business objectives and people proposition. The role also contributes to the wider People agenda by the participation of business and People projects in order to develop the employer brand.

A day in the life of...

• Hold regular team meetings with Field People Business Partners ensuring that they have direction and support at all times

• Influence and develop managers to take ownership and accountability for the performance and development of their team members. Ensuring that - team members' performance is regularly reviewed, coaching managers’ to take appropriate action of support.

• Develop a people-centred approach to the achievement of business objectives, creating employee commitment and loyalty, and encouraging a shared belief in the organisation.

• Understand the key drivers of the business; support both with considered decisions that will improve performance.

• Discuss and debate potential solutions and decisions with the wider People team having conviction in decisions whilst remaining open to feedback and input.

• Ensure the success of the development review and succession planning process in identifying talent potential, skill gaps and risks within the organisation.

• Facilitate, advise and create in collaboration with the wider People Team, learning solutions, programmes and initiatives are in place that support business objectives and needs.

• Proactively implementing strategic projects to support business needs

• Regional management of all KPI’s including LTO, Absence and Performance

• Lead in the resolution of complex or highly sensitive ER cases; responsible for managing ER situations by providing advice and coaching to managers, ensuring legislation/process is followed and liaising with legal advisors where required. 

• Be an ambassador for the People Proposition and represent Sofology both internally and externally (as appropriate).

In an ideal world...

• Fully CIPD qualified

• Proven HR experience in a Retail/Head Office/Operations or customer facing environment

• Excellent interpersonal and communication skills

• Excellent judgement and objectivity

• Demonstrates a high level of initiative

• Sound understanding of assigned client group

• Demonstrates resilience and makes controlled responses in potentially pressurised situations

• Service oriented and commercially focused

• Ability to develop positive working relationships and influence effectively

• Confident with the ability to challenge

• A collaborative working style

• An ability to coach and gain optimum results

Pay and Perks

• Professional Qualifications

• Company Car

• Laptop & Phone

• Your Birthday off 

• Learning & Development

• 30% discount across the group & 15% for friends & family

• High street Discounts with 100’s of great brands 

• Contributory Healthcare

• Pension

• Your Lawyer

• Employee Assistance Programme for all colleagues & your household 

• Enhanced Maternity & Paternity Pay

• Discuss flexible working & part time opportunities

A little about Sofology

Founded over 30 years ago, we’re true sofa specialists. So much more than just a piece of furniture, we know that a sofa is the one thing that truly turns our customer’s houses into homes.There’s a lot at stake when it comes to guiding our customers to make the right choice for them - that’s why our customer journey is unique in the sofa market. That means no ‘ends next Sunday sales.

We think choosing a new role and choosing a new sofa have a lot in common. Your old one feels comfy, you’re used to it, and you know exactly where you fit. But a new job - or a new sofa - holds so much potential. Pick the right one and you’ll never look back. You want to feel comfortable, but with enough going on to keep you right on the edge of your seat. Our team is always growing, and we’re constantly shuffling up on the sofa to make room for the newest member of the Sofology family. 

Sofology