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Senior UX Designer

Your new role

Sofology is way more than just a sofa… The sofa sits at the heart of the home, and we know how much that means to your customers. In your new role as Senior UX Designer, you will help define the direction of our omni-channel customer journey, and ensure we deliver the best digital experiences to our customers.

A day in the life of...

A Senior UX Designer, you’ll spend your time doing so much more than sitting! Here are just a few of the things you’ll be getting up to:

  • Leading end to end UX design process: including research, journey mapping, wireframing and prototyping, along with user testing to create compelling user experiences with captivating and intuitive interfaces
  • Navigating through complex challenges with cross functional teams, updating experiences into intuitive, simple solutions
  • Utilising insight from Google Analytics and other software such as Content Square, alongside qualitative research tools such as User Zoom to influence designs, identify opportunities and validate solutions
  • Presenting ideas and concepts to stakeholders; articulating design decisions effectively, anticipating feedback and providing rationale
  • Working collaboratively with our development and creative teams to ensure all of our solutions are fast, accessible and both driven by, and validated by, our customers
  • Proactively explore new ideas on how to improve the customer journey throughout the website and seek to implement meaningful improvements to process and efficiency savings
  • Coaching and mentoring team members

In an ideal world...

Our ideal candidate for the Senior UX designer role possesses extensive experience in eCommerce UX, particularly within businesses with a strong brand presence. They should be adept in Figma and other design tools, demonstrating a proactive approach in driving industry trends forward. Their skill set should include proficiency in user research, testing, and requirements gathering, along with a solid understanding of responsive design and CMS platforms like Bloomreach. Additionally, they should excel in UI design, possess strong technical skills including CSS, and exhibit a high level of creativity with a keen eye for design aesthetics. 

If you possess some of these skills but not all, we warmly encourage you to still apply. We cherish diverse experiences and are committed to nurturing growth and development within our teams. Your individual strengths and perspectives could be exactly what we need! We know that none of our customers are the same and that goes for our Sofologists too - there truly is a seat for everyone at Sofology!

Pay and Perks

  • Plenty of opportunities to learn & grow.
  • 30% discount across the Group, plus 15% for your friends and family
  • Access to discounts at 100’s of high street retailers.
  • Mental, physical and financial support (EAP)
  • Enhanced maternity & adoption pay
  • Spend up to £1,000 at Currys and spread the cost through Sofology. 
  • Additional days off, whether it’s your wedding, birthday or even the arrival of your new furry friend
  • A contributory health scheme, flu vaccines, access to a Doctor and private health check
  • Income protection, bereavement and life assurance - you can count on us to be there when it matters 
  • Holiday buy back scheme (5 days)
  • Okay, so the list just goes on, but here’s a few more…. Sharesave, volunteer days and a cycle to work scheme!

A little about Sofology

We’re a fun place to be and we know our people are priceless. We’re proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious. 

We’re all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work. 

Roll Out The Red Carpet - From browsing to buying and beyond, we always ensure a Very Important Customer experience - no ifs, no buts.

A Seat for Everyone - Be yourself and feel at home. We know that different backgrounds and experiences make us stronger. 

Bold By Design - We're a courageous brand with ambition and drive. We’ll never settle for second best and always strive for more. 

So, if you want to join us on the sofa, save your seat by applying now! Due to the volume of applications, we reserve the right to close this role early and so encourage you to complete your application as soon as possible.

DFS Group is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.

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