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Store Manager

Your new role

At Sofology, sofas are SO our thing - but so are our people! In fact, people are our greatest asset and that’s why we are completely committed to our ED&I strategy, So For All. We are working passionately with all of our colleagues across the business to learn, understand and be completely enthralled into continuing to make Sofology an equal, diverse and inclusive place to work.

We encourage each and every one of our Sofologists to be who they are in a role they feel at home in and we actively prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. 

It’s important to us to make sure that we don’t just look for new talent to ‘fit in’ with our culture, but instead, we look for incredible talented colleagues to ‘add’ to our wonderful culture.

We are here to support you every step of the way, if you require assistance with your application due to a disability, you can call or email your Inclusive Recruitment Advisor to assist you on 01942 296484, or [email protected]



You will be responsible for the day to day running of the store and your people. Our Sofology Store Managers have a holistic view over all aspects of how the store achieves targets, drives engagement and initiatives, whilst ensuring all opportunities to maximise sales through your team are considered. Sofology customers and Sofology colleagues are the priority, and through your leadership and passion, you will lead your team to ensure every customer is feeling at home on a sofa they love.

What you'll be doing

  • Manage and motivate a team to increase sales and ensure efficiency

  • Drive a positive environment within your store, ensuring you and your team are regularly getting involved in business initiatives and sharing knowledge on company platforms 

  • Monitor and work with any absence issues to help you plan and ensure we have the right colleagues, at the right times 

  • Ensure processes are followed for people, process and standards in your store

  • Cascade information to colleagues on business performance, new initiatives and the wider business areas updates

  • Tour the Sofology floor regularly, supporting colleagues and ensuring your customers are getting everything they need 

  • Initiate changes to improve the business, with regular communication with your Regional Manager to revolutionise Sofology processes to keep Sofology ahead of competitors 

  • Keep up to date with changes within Sofology and the rest of the group and ensure communication with your team at all times

  • Recruit and regularly search for the best talented new colleagues to join your team

  • Monitor Labour Turnover and retain colleagues where possible 

  • To effectively and proactively lead the Store Team to achieve set goals, expectations and targets

  • To comply with all company Health & Safety guidelines 

  • To act as an ambassador for Sofology and a role model for the People Values

  • Accountable for motivating and inspiring employees through daily morning meetings and regular communication

  • Ensure all employees are equipped to carry out their job role through regular training, coaching and role plays

  • Performance manage employees through capability and disciplinary procedures in line with the company procedures

Skills/experience .....

  • Previous Retail or Commercial Sales experience 

  • Proven track record of Store and Team Management

  • Commercially focused and results driven

  • Strong ability to lead, motivate and inspire teams

  • Working to individual or team performance targets

  • Excellent communication skills

  • Strong decision making ability

  • Customer focused approach

  • Personally driven to achieve results

Sofology benefits

  • A great basic salary & a very generous team bonus 

  • Company Car Allowance - £4,500 per annum

  • Professional Qualifications

  • Learning & Development,

  • 30% discount across the group & 15% for friends & family

  • High street Discounts with 100’s of great brands 

  • Contributory Healthcare

  • Pension

  • Your Lawyer

  • Employee Assistance Programme for all colleagues & your household 

  • Enhanced Maternity & Paternity Pay

  • Discuss flexible working & part time opportunities

  • Company Apple Ipad/Laptop


A little about sofology

We think choosing a new role and choosing a new sofa have a lot in common. Your old one feels comfy, you’re used to it, and you know exactly where you fit. But a new job - or a new sofa - holds so much potential. Pick the right one and you’ll never look back. You want to feel comfortable, but with enough going on to keep you right on the edge of your seat. Our team is always growing, and we’re constantly shuffling up on the sofa to make room for the newest member of the Sofology family. 

Founded over 30 years ago, we’re true sofa specialists. So much more than just a piece of furniture, we know that a sofa is the one thing that truly turns our customer’s houses into homes.There’s a lot at stake when it comes to guiding our customers to make the right choice for them - that’s why our customer journey is unique in the sofa market. That means no ‘ends next Sunday sales.



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